Shipping Policies
We are committed to an accurate, pleasant shopping experience. Please proofread your order carefully. Once an order has been placed, it cannot be modified or cancelled once it has been processed. If an online order is placed and needs to be modified or cancelled, please call us immediately at 1-877-FLAGS 55 (1-877- 352-4755) or for Austin local 512-288-2255.
Please be aware that the receipt will reflect the name of our parent company, Convict Hill Floor Covering.
Undeliverable & Refused Packages
Lady Liberty Flag and Flag Pole is not responsible for undeliverable or refused packages. You will be charged for all shipping and restocking fees accrued.
If you have already received confirmation that your order has been processed and shipped, you may track your shipment by following the link for the shipping provider used for your order below:
UPS – http://www.ups.com/tracking/tracking.html
USPS - http://www.usps.com/shipping/trackandconfirm.htm
Enter the email address used when you purchased your products, along with your order number, to view your order details.